Terms of Service

Terms of Service

Last updated: 27 January 2026

Welcome to Clay Meadow! By visiting our site or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read them carefully — they’re here to protect both you and us ✨

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products or website for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Content you submit (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service or content without express written permission from us.

3. Handmade Product Disclaimer

All of our items are handmade with care, which means natural variations in color, texture, shape, and finish may occur. These variations are part of the charm and uniqueness of handmade goods and are not considered defects.

4. Candle Safety & Proper Use 🔥

Your safety is important to us. By purchasing and using our candles, you agree to follow basic candle safety guidelines:

  • Never leave a burning candle unattended
  • Always burn candles on a heat-safe, stable surface
  • Keep away from children, pets, drafts, and flammable items
  • Do not burn candles for longer than recommended
  • Stop use if the container becomes cracked or damaged

Clay Meadow is not responsible for damage, injury, or loss caused by improper use, failure to follow safety instructions, or misuse of our candles.

5. Accuracy, Completeness & Timeliness of Information

We do our best to ensure all information on our site is accurate and up to date. However, we are not responsible if information made available on this site is not accurate, complete, or current.

Product colors and appearances may vary slightly depending on your screen.

6. Modifications to Products & Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability.

7. Orders & Billing Information

We reserve the right to refuse or cancel any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.

8. Shipping & Delivery

Shipping times are estimates and not guaranteed. Once an order leaves our hands, we are not responsible for delays, lost packages, or damage caused by the shipping carrier.

Please double-check your shipping address before completing your purchase.

9. Returns & Refunds

Please review our Refund Policy for detailed information about returns, exchanges, and refunds. By placing an order, you agree to that policy.

10. Intellectual Property

All content on this site — including text, images, product designs, logos, and branding — is the property of Clay Meadow and may not be used or reproduced without written permission.

11. User Comments, Feedback & Submissions

If you submit comments, reviews, or suggestions, you grant us the right to use, edit, and share them without restriction. You agree that your content will not violate any rights of third parties or contain unlawful or harmful material.

12. Limitation of Liability

To the fullest extent permitted by law, Clay Meadow shall not be liable for any injury, loss, claim, or damages arising from the use of our website or products.

All products are provided “as is” and “as available.”

13. Indemnification

You agree to indemnify and hold harmless Clay Meadow from any claim or demand arising from your breach of these Terms or violation of any law.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States.

15. Changes to Terms of Service

We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page with an updated revision date.